Thank you for your interest in our portal - www.schiesser.biz - and our company. We want you to feel safe and comfortable when visiting our web pages. Therefore, protecting your personal data is very important to us. We have taken all possible technical and organisational measures to ensure that the data protection regulations as per the EU General Data Protection Regulation (GDPR), the Federal Data Protection Act (BDSG) and other legal regulations are complied with by us as well as by service providers.
In general, you can visit our websites without providing any personal data, e.g. if you only want to find out about our products and visit the relevant pages. Each visit to our homepage, as well as each retrieval of a file stored on the homepage, is logged. These data are saved for internal system-related and statistical purposes. The following data are logged: name of the retrieved file, date and time of the query, transferred quantity of data, report of successful query, web browser and inquiring domain. However, no personal data are transmitted by you and this information is stored separately from any personal data that may be transmitted. The IP addresses of the enquiring computers are also stored.
1. Contact information
You can contact us at:
2. Data Processing
Personal data are pieces of information pertaining to your identity. These include information such as your name, address, phone number, date of birth and email address.
Below you will find detailed information about which of your data we process and for what purposes.
3. Purpose, use and disclosure of personal data as well as the respective legal bases
If you provide us with personal data, we will process and use them to process your order(s) (the legal basis for this is Art. 6 para. 1 lit. b or f GDPR), to answer your enquiries (the legal basis for this is Art. 6 para. 1 lit. b or f GDPR), for advertising measures (the legal basis for this is Art. 6 para. 1 lit. a GDPR), in particular the sending of newsletters, if you have separately agreed to this, in order to provide you with access to certain information or offers or for the use of information and communication systems as well as within the scope of legal requirements (the legal basis for this is Art. 6 para. 1 lit. c and f GDPR) or in order to enforce or protect our general terms and conditions or other agreements (the legal basis for this is Art. 6 para. 1 lit. f GDPR).
Our legitimate interests, where lit. f is specified above, are to establish, conduct and, where appropriate, terminate a business relationship with you and to represent our own interests. Your personal data will only be transferred or disclosed to third parties if this is necessary for the fulfilment of your order, e.g. for the shipping of your ordered goods or if you have given your prior consent to the transfer. These third parties are not permitted to use the data for other purposes. We also reserve the right to match or complete your personal data with data that we receive from third parties for the same purpose.
We will disclose personal data about you if we are legally obliged to do so (the legal basis for this is Art. 6 para. 1 lit. c GDPR), or if we are obliged to do so by a court decision, or if disclosure is necessary to enforce or protect our general terms and conditions or other agreements (the legal basis for this is Art. 6 para. 1 lit. f GDPR). This applies accordingly with respect to the processing of the data. The data will not be disclosed for commercial purposes.
Our employees and the service providers engaged by us are bound by us to secrecy and observance of the provisions of the current data protection laws. Access to personal data by our employees is limited to those employees who require the data for their work. We endeavour to take all possible technical and organisational measures to store your personal data so that they are not accessible to third parties. When communicating via email we cannot guarantee full data integrity. We therefore recommend that you send us any confidential information by post.
4. Which data we collect
a. Contact form
In our "contact form", the information listed is requested from you, for example, your enquiry, surname, first name, email address, telephone number, etc. You can find more information about this form under point 5.
b. Newsletter registration
When you sign up for the newsletter, your email address will be used for our own advertising purposes with your consent. You can find further information about the newsletter under point 6.
c. Orders and/or registration
You have the option to create a customer account. To set up your personal customer account, we need the following information from you: Customer number, surname, first name, address, email address and a password of your choice. When you click on “register”, your data will be saved in our database. After registering, you will receive an automatic email confirmation that your customer account has been set up. The email address you enter and the password you choose will serve as access identification for the customer account. You can edit your information in your customer account at any time. The access identification and password must be kept secret and not be shared with third parties. You are obliged to protect your access identification and password against unauthorised access by third parties. The above-mentioned address information for orders is also saved in your customer account.
d. Use of the Fashion Cloud
You may also use our Fashion Cloud. Within the scope of the registration process, users’ personal data are processed in connection with their use of the database. These data include personal names, company names, address information and essential contact information.
5. Contact form
We only process and use the data that we collect within the context of the contact form to contact you in relation to the wishes expressed there, provide you with information material or process your enquiry. In doing so, we obtain the following consent:
We offer you the chance to receive a newsletter providing information on the latest fashion trends, our current deals and interesting special promotions in our online shop, as well as promotions in our SCHIESSER stores and factory outlets.
When you sign up for the newsletter, your email address will be used for our own advertising purposes with your consent. In doing so, we obtain the following consent:
To send newsletters, we use specialised service providers to whom we transfer the personal data required for this purpose. These service providers process your personal data exclusively by order of us. We ensure compliance with data protection regulations and the necessary security measures.
The above-mentioned consent to receive a newsletter via email can be revoked at any time. Every newsletter contains a link which you can use to revoke your consent.
As a precautionary measure, we would like to advise you that receiving and/or cancelling the newsletter usually does not incur any transmission costs other than those in the basic tariff. However, there may be situations in which the flat rates common today no longer apply (e.g. in non-European countries).
7. Recipients of data
- Departments and persons who need to know these data in order to fulfil their tasks and the above-mentioned purposes
External recipients (in addition to the recipients already presented in this information, we may pass on data to the following external recipients in particular (order processors and third parties), but only if there is a legal basis for doing so (in particular pursuant to Art. 6 para. 1 lit. a, b, c or f GDPR, see above) or if there are legally compelling reasons):
- service providers that are necessary for the provision of our services (in particular IT service providers, consulting companies)
- companies/institutions to assist us in enforcing our claims (e.g. debt collection companies)
- public bodies and institutions (health offices, courts)
- investigating authorities (police, public prosecutor)
- vicarious agents
Stored personal data will be deleted if you revoke your permission for us to store them, if the knowledge of that information is no longer necessary for the purpose for which it had been stored or if the storage of that information is not permitted for other legal reasons, unless legal retention obligations forbid erasure, in which case the data will be blocked rather than deleted.
9. Your Rights
You are particularly entitled to request information on the purpose of processing, the category of the personal data, the category of recipient to whom your data has been or will be disclosed, the planned storage period, the right to correction, deletion, restriction of processing or objection, the right of complaint, the source of your data if they were not collected by us, as well as information on automated decision making including profiling and, if applicable, material information relating to their details.
If any of your data that we have is inaccurate, you may of course demand correction or completion of your data.
You may also request the deletion of your data unless processing is required to exercise the right to free speech and information, to comply with legal obligations, for reasons of public interest or to assert, enforce or defend against legal claims. We will grant this request for deletion without delay, but we will of course need to observe any applicable legal retention obligations.
You can also request the restriction of processing of your personal data provided that you contest the accuracy of the data and the processing is unlawful, but you object to the erasure of said data and we no longer require the data but you require them to assert, exercise, or defend legal claims or you have objected to processing pursuant to Art. 21 GDPR.
If you have given us your consent to use your data, you can revoke it at any time with effect for the future.
You also have a right to data portability. Subject to a request from you, we will provide you with your data in a machine-readable format.
If your personal data are processed for legitimate interest based on Art. 6 para. 1 p. 1 lit. f GDPR, you have the right according to Art. 21 GDPR to object to the processing of your personal data on grounds relating to your particular situation or if you object to direct advertising. In the latter case, you have a general right of objection, which will be implemented by us without specifying a special situation.
Please send any information requests, information enquires, requests for deletion, etc. or objections to data processing to our data protection officer via the contact details given below.
You have the right to complain to a data protection supervisory authority if you do not consent to our data processing.
The data protection supervisory authority responsible for us is:
Der Landesbeauftragte für den Datenschutz und die Informationsfreiheit Baden-Württemberg
Postfach 10 29 32
70025 Stuttgart, Germany
However, if anything is unclear or you are unsure about anything, we would appreciate it if you would first speak to us so we can clarify it together.
If we provide links to other websites, we will strive to ensure that these also meet our standards of data protection and security. However, we have no influence on the compliance of other site owners with data protection and security regulations. Therefore, please also familiarise yourself with the information regarding privacy policies provided on the web pages of other respective site owners.
11. Transmission of data to third parties or third countries
c. Managing cookies after giving consent
You can also manage and/or delete cookies at your discretion if you have consented to their use. You can find out how to do this here, for example: AllAboutCookies.org. You can delete any cookies stored on your computer, and most browsers can be set to prevent cookies being saved. However, this may mean that you have to make some settings manually every time you visit a page and accept the restriction of some functions. Please also observe the following letter d.
d. Legal basis
13. Use of analytics tools
In our online shop, data are collected and stored for marketing and optimisation purposes using technologies from ECONDA GmbH (www.econda.de). These data can be used to create usage profiles under a pseudonym. Session cookies can be used for this purpose, but they only collect and store data in pseudonymous form. The data are not used to personally identify visitors of this website and are not merged with data about the bearer of the pseudonym. You can object to the collection and storage of your data at any time with future effect.
In order to design and optimise this website in line with requirements, anonymised data are collected and stored by solutions and technologies of econda GmbH and usage profiles are created from these data using pseudonyms. For this purpose, cookies may be used to enable recognition of an Internet browser. Usage profiles are not merged with data concerning the bearer of the pseudonym without the express consent of the visitor. In particular, IP addresses are made unrecognisable immediately after receipt, which means that it is not possible to assign usage profiles to IP addresses. User behaviour analysis is based on Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in the anonymised analysis of user behaviour to optimise its website as well as its advertising. Visitors to this website can object to this data collection and storage for the future at any time here. The objection only applies to the device and the web browser on which it was given. Please repeat the process on all devices if necessary. If you delete the opt-out cookie, requests will be sent to econda again.
Click here, to opt out of data collection via Econda ARP.
14. Data security
We maintain up-to-date technical measures to ensure data security, in particular to protect your personal data from risks during data transmission and to prevent third parties gaining knowledge. These are adapted to the current state of the art at all times.
16. Automated decision-making, including profiling
Automated decision-making, including profiling, is not used.
17. Contact person for data protection queries
If you have further questions related to how your personal information are collected, processed and used, please contact our data protection officer:
78315 Radolfzell, Germany
or via email firstname.lastname@example.org
18. Regarding the translation
We have translated the present version from German as accurately as possible. Nonetheless, we cannot accept any liability for the accuracy of the translation. In case of doubt, the original German text shall apply.