data protection

Thank you for your interest in our portal and our company. We want you to feel safe and comfortable when visiting our web pages. That is why we take the matter of protecting your personal data very seriously. We have taken every technical and organisational measure necessary to ensure that the data protection provisions contained in the EU's General Data Protection Regulation (GDPR), the German Federal Data Protection Act (BDSG), and other statutory regulations are complied with both by us and our service providers.
The following data protection provisions aim to provide you with information about how we collect, use, process, and share your personal data.
Generally speaking, you can visit our web pages without providing any personal data, e.g. if you just want to look up certain products and browse the relevant pages. Access to our home page initiated in this way and each access to a file stored on the home page is logged. This data is stored for internal system-related and statistical purposes. The following information is logged: name of the file accessed, date and time of access, volume of data transferred, notification confirming successful access, web browser, and requesting domain. In this case, however, no personal data is transmitted by you and this information is stored separately from any personal data that may be transmitted. The IP addresses of the requesting computers are also logged.


1. Contact details

You can contact us at:

   Schützenstrasse 18
   PO box 15 20
   D-78305 Radolfzell
   Tel. 07732/90-0
   Fax 07732/90-55 55


2. Processing data

Personal data is information about your identity. This includes information such as your name, address, phone number, date of birth, and email address.
Below you will find detailed information about the type of data we collect and why we process it.


3. Purpose, use, and, disclosure of personal data including the respective legal bases

To the extent that you provide us with personal data, we will use this information to process your order (legal basis here is Art. 6 Par. 1, letter b of the GDPR), to respond to your queries (legal basis here is Art. 6 Par. 1, letter b of the GDPR), for advertising measures (legal basis here is Art. 6 Par. 1, letter a of the GDPR), in particular the sending of newsletters, to grant you access to specific information or offers or use of information and communication system, and within the scope of statutory requirements (legal basis here is Art. 6 Par. 1, letter c and f of the GDPR).
Your personal data will only be passed on or transmitted to third parties if this is required to complete your order, e.g. to deliver ordered goods or if you have given us your prior consent to such disclosure. These third parties may not use the data for any other purposes. Furthermore, we reserve the right to compare your personal information with data that we receive from third parties for the same purpose or indeed to supplement it accordingly.
We may disclose personal data about you if we are required to do so by law (legal basis here is Art. 6 Par. 1, letter c of the GDPR) or by way of a court verdict in order to enforce or protect our General Terms and Conditions or other agreements (legal basis here is Art. 6 Par. 1, letter f of the GDPR). This applies accordingly in relation to the processing of data. Data is not disclosed for economic purposes.
Our employees and the service providers we assign are obligated by us to maintain strict confidentiality and comply with the provisions set out in the current data protection laws. Access to personal data by our staff is restricted to those employees who require access to it in order to perform their respective duties.
While we endeavour to take all possible technical and organisational measures to store your personal data in such a way that cannot be accessed by third parties, we cannot guarantee that email communications are completely secure and we therefore recommend that the postal service be used to send confidential information.


4. Data that we collect

  1. Contact form
    Our "contact form" is used to request the information about you listed therein, e.g. your query, first name, last name, email address, telephone number, etc. See point 5 for more information about this form.
  2. Newsletter subscription
    When you register for our newsletter, your email address is used for our own advertising with your consent. See point 6 for more information about the newsletter.
  3. Order placement and/or registration
    You have the option of creating a customer account. We require the following details from you in order to set up your personal customer account: customer number, first name, last name, postal address, email address, and password of your choosing. Your data will be saved in our database once you click "Register" to confirm. Following your registration, you will automatically receive a confirmation by email stating that your customer account has been created. The email address that you specified and the password that you chose function simultaneously as your access code for the customer account. You have the option of changing your data in your customer account at any time. Your access code and password must be kept confidential and may not be communicated to third parties. You are obligated to protect your access code and your password against unauthorised third-party access.
    The above address data for an order shall also be stored in your customer account.


5. Contact form

We only process and use the data that we collect in the contact form in order to contact you in response to the requests contained in it, to provide you with informational material, or to process your query. Here, we request the following consent:
"By clicking 'Continue', I hereby agree that my data may be collected, saved, and used for the purpose of making contact or processing my query. I acknowledge and accept the information and explanations provided in the Data Privacy Policy [link to data privacy policy], in particular, the information outlined under the point "Your query".


6. Newsletter

We give you the option of subscribing to our newsletter, which keeps you up to date on the latest fashion trends, our current bargains and interesting special promotions in our B2B online shop, plus other campaigns in our SCHIESSER stores and factory outlet centres.
When you register for our newsletter, your email address is used for our own advertising with your consent. Here, we request the following consent:
"By clicking 'Register', I hereby agree to receive the newsletter or personalised advertising from SCHIESSER GmbH and hereby acknowledge and accept the information and explanations provided in the Data Privacy Policy [link to data privacy policy], in particular, the information outlined under the item 'Newsletter'. I can revoke this consent at any time with future effect."
In order to distribute our newsletter, we use specialised service providers to which we transmit the personal data required in this regard. These service providers process your personal data only on our behalf and on our instruction. We guarantee compliance with the data protection provisions and the required security measures.
You can revoke the above consent to receiving the newsletter by email at any time. Every newsletter contains a link that you can click to revoke your consent.
Note as a precaution that usually no costs beyond the basic costs of transmission shall be incurred for the receipt and/or cancellation of the newsletter. However, there may be situations in which the usual current flat rates no longer apply (e.g. outside of the EU or similar).


7. Deletion

Personal data stored about you will be deleted if you revoke your consent to its storage, if your identity is no longer required for the purpose of such storage, or if the storage of your information is not permitted for other legal reasons. This applies unless statutory retentions periods prevent the deletion of data; in such cases, data would be blocked and not deleted.


8. Your rights

In particular, you can request information about the purposes of the processing, the categories of personal data, the categories of recipient to whom your data has been or will be disclosed, the planned storage period, the right to rectification, erasure, restriction of processing or objection, the existence of the right to complain, the source of your data, if not collected by us, and the existence of automated decision-making including profiling and, where appropriate, meaningful information about the details of same.
If you have reason to believe that the personal data stored by us is inaccurate, you may of course request that it be corrected or supplemented.
You can also request that your data be deleted, unless processing is required for exercising the right to freedom of expression and information, for fulfilling a legal obligation, for reasons of public interest, or for the assertion, exercise, or defence of legal claims. We will act on any such requests without delay; however, we will of course be required to comply with any statutory retention provisions that may apply.
You can also request that the processing of your personal data be restricted if you dispute the accuracy of the data, the processing is unlawful, you reject its deletion and we no longer need the data while you, however, require the data to assert, exercise, or defend legal claims, or you have objected to its processing in accordance with Art. 21 of the GDPR.
If you have given consent to the use of data, you can revoke this with future effect at any time.
You also have a right to data portability. We will provide your data in a machine-readable format upon receipt of a corresponding request from you.
If your personal data is processed based on legitimate interests in accordance with Art. 6, Par. 1 (1) letter f of the GDPR, you have the right to file an objection against the processing of your personal data in accordance with Art. 21 of the GDPR, provided that there are reasons for this arising from your particular situation or that the objection is directed against direct promotional mail. In the latter case, you have a general right of objection, which is honoured by us without the need to specify any particular situation.
Please address all information enquiries and requests, deletion requests, etc. or objections to data processing to our Data Protection Officer, using the contact details provided below.
If you do not agree to our processing of data, you also have the right to lodge a complaint with our responsible supervisory authority for data protection.

The supervisory authority for data protection with responsibility for us is:

   The State Commissioner for Data Protection and
   the Freedom of Information Baden-Württemberg
   PO box 10 29 32
   70025 Stuttgart

However, we would appreciate if you would consult with us beforehand in order to clarify any uncertainties or confusion together.


9. Links

If you use external links that are offered within the framework of our website, this Data Privacy Policy does not apply to these links.
We endeavour to ensure that any links that appear on our web pages also comply with our data protection and security standards. However, we have no influence over whether or not other providers are in compliance with the relevant data protection and security provisions. We would therefore kindly ask you to visit the websites of the other providers and read up on the privacy statements available there.


10. Disclosure of data to third parties or third countries

We will not pass your data on to third parties unless legally required to do so. Similarly, we will not pass your data to a non-member country, unless you reside in a non-member country or if the processing of contracts requires the disclosure of your data to a non-member country. The analysis tools specified in this Data Privacy Policy represent exceptions to this rule at best (see points 9 and 10).


11. Data security

We employ the latest technical measures to ensure data security, in particular, to protect your personal data when it is transmitted and to secure it against unauthorised access by third parties. These are continuously adapted in accordance with the current state of the art.


12. Changes to our data privacy provisions

We reserve the right to amend our security and data protection measures if this is required due to relevant technical developments or changes in the legal situation. In these cases, we will also amend our data protection information accordingly. For this reason, please refer to the latest version of our Data Privacy Policy.


13. Automated decision-making including profiling

Automated decision-making including profiling does not take place.


14. Contact for matters relating to data protection

If you have any other questions relating to the collection, processing, and use of your personal data, please contact our Data Protection Officer:

   Data Protection Officer
   Schützenstraße 18
   78315 Radolfzell
   or by email:


15. Notes on the translation

We have taken the utmost care to translate this text from the original German version. Nevertheless, we cannot assume liability for the accuracy of the translation. The original German text shall apply in case of doubt.


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